Projects

Projects & case studies

Architectural case studies from team projects; proprietary implementation details are omitted.

Agentic AI infrastructure

Salesforce / MuleSoft

Governed LLM gateway

A controlled layer between enterprise applications and multiple model providers, so access, routing and policy are decided in one place instead of separately in every application.

  • Provider abstraction
  • Request interception
  • Policy execution
  • Model routing
Salesforce / MuleSoft

Multi-agent orchestration

Configurable coordination of several specialised agents inside a governed workflow, instead of routing every task through one general-purpose agent.

  • Agent coordination
  • Task routing
  • Workflow configuration
  • Context propagation
Salesforce / MuleSoft

Governed agent and tool communication

Platform policies for MCP (Model Context Protocol) and A2A (agent-to-agent) communication: how agents find each other, prove who they are, and reach tools safely.

  • Model Context Protocol
  • Agent-to-agent communication
  • Delegated authorisation
  • Actor and subject identity

AI governance

Salesforce / MuleSoft

Multi-dimensional usage and cost governance

Rate limiting and budget enforcement for LLM traffic across users, agents, organisations, models, providers, tokens and monetary cost.

  • Distributed rate limiting
  • Token accounting
  • Cost calculation
  • Quota evaluation
Salesforce / MuleSoft

Centralised AI access revocation

A gateway capability that lets an organisation immediately cut off a compromised or disallowed user or agent from downstream AI resources.

  • Identity extraction
  • Access-policy evaluation
  • Policy ordering
  • Streaming termination

Data platform

Microsoft

Near-real-time privacy pipeline

A scrubbing mechanism for support data that met privacy obligations without giving up the low latency the data was valuable for.

  • Data pipelines
  • Privacy enforcement
  • GDPR-aligned processing
  • Low-latency processing

Enterprise workflow

ServiceNow

Enterprise workflow experiences

Workflow-automation and review capabilities that let non-specialists build and complete enterprise processes correctly.

  • Workflow automation
  • Low-code configuration
  • Enterprise UX
  • WCAG 2.0

Product engineering

Zoho Corporation

Reliable transfer and migration systems

Resumable uploads, a faster migration path and a dedicated download service. All three sit where users notice reliability and speed straight away.

  • Upload state management
  • Failure recovery
  • Data migration
  • Download optimisation